Help
Frequently asked questions
Answers to common questions about appointments, physiotherapy and visiting the clinic.
Appointments
How do I request an appointment?
Use the form on our Request an appointment page, or call our helpline (listed on the Contact page). Choose physiotherapy, a preferred date and a preferred time of day, and leave a phone number we can reach you on.
Is my appointment confirmed when I submit the form?
Not yet. Submitting the form sends us a request and gives you a booking reference. A member of our team will call you to agree a time, and your appointment is confirmed only once we have spoken with you.
How can I change or cancel a request?
Please call our helpline and quote your booking reference. We will update or cancel the request for you.
Physiotherapy
What can I expect at an initial physiotherapy consultation?
A first consultation usually starts with a conversation about your concern, how it affects your day and what you would like to get back to. Your physiotherapist will then assess movement, strength and function as appropriate, explain what they find and discuss options with you.
The exact format depends on your concern and on your clinician’s judgement. Any treatment plan is agreed with you.
What should I bring to my first visit?
- Any relevant reports, scans or letters from other clinicians
- A list of medicines you currently take
- Your booking reference
- Comfortable clothing that lets the area of concern be assessed
Will I need the same treatment as someone else with a similar problem?
Not necessarily. People with similar symptoms can have different causes, goals and circumstances, so physiotherapy is planned individually after assessment. We do not promise specific results.
About the clinic
Which services are currently available?
ARTICC CARE is opening with physiotherapy and rehabilitation. Other specialities shown on our Specialities page are marked “Coming soon” — they are planned but not yet available to book.
How do I contact the clinic?
You can call our helpline, send a message through the Contact page, or request an appointment online. Please do not send detailed medical information through the website forms.
Where is the clinic located?
ARTICC CARE is on the Third Floor of Govinda Building, Office Nos. 301–304, Panjim, Goa 403001. Our Location & directions page has a map link and directions.
What should I do in a medical emergency?
This website and our helpline are not for emergencies. In an emergency, call 112 or go to the nearest hospital emergency department.
How is my information used?
We use the details you submit only to respond to your request. Our Privacy Policy explains what we collect, why, and how long we keep it.
Still have a question?
Call our helpline or send us a message and we will help.