Technology & patient experience
Technology that keeps care simple and clear
We use technology where it makes care easier to arrange and understand — and we are open about what is available now and what is still planned.
Available today
- Online appointment requests
Request an appointment at any time of day through a short, secure form.
- Instant booking reference
Every request receives a reference you can quote when you speak to us.
- A personal confirmation call
Our team calls you to agree a time. Nothing is booked automatically without a conversation.
- Careful information handling
Forms ask only for what we need. Requests are stored securely and can be viewed only by authorised staff.
Planned for the future
These features are not available yet. We will describe them as available only once they are in place and working reliably.
- Online patient registration (planned, not yet available)
Completing your registration details before your first visit.
- Appointment reminders (planned, not yet available)
Reminder messages ahead of confirmed appointments.
- Digital rehabilitation plans (planned, not yet available)
Access to your agreed exercise plan between sessions.
- Digital progress tracking (planned, not yet available)
A simple way to follow your progress over a course of care.
How we look after your information
- Pages and forms are served over an encrypted connection (HTTPS)
- Forms are protected against automated abuse
- Only authorised staff can view appointment requests and messages
- We do not send your details to advertising or analytics platforms
- Records are kept only as long as needed, as described in our Privacy Policy
Try it: request an appointment
It takes about two minutes, and our team will call you to confirm.